Frequently Asked Questions

General Questions

What is Socketing?+
Socketing is a premium streaming platform that offers a vast library of movies, TV shows, documentaries, and original content. Our service is designed to provide high-quality entertainment to users worldwide.
How much does Socketing cost?+
Socketing offers several subscription plans to meet different needs. Our basic plan starts at $8.99/month, while our premium plan with 4K content and multiple screens is available at $14.99/month. All plans come with a 30-day free trial.
Can I watch Socketing on multiple devices?+
Yes! Depending on your subscription plan, you can watch Socketing on multiple devices simultaneously. Our premium plan supports up to 4 devices streaming at the same time.

Account & Billing

How do I create an account?+
Creating an account is easy! Click the "Sign Up" button, enter your email address, create a password, choose your subscription plan, and enter your payment information. Youll be streaming in minutes!
What payment methods do you accept?+
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various local payment methods depending on your region.
How do I cancel my subscription?+
You can cancel your subscription at any time through your account settings. Your access will continue until the end of your current billing period.

Content & Streaming

What quality of video is available?+
We offer various streaming qualities from SD to 4K HDR, depending on your subscription plan and internet connection. Our adaptive streaming technology automatically adjusts quality for the best viewing experience.
Can I download content to watch offline?+
Yes! Most of our content is available for download on our mobile apps. Downloaded content remains available for 48 hours after you start watching or 7 days if unwatched.
How often is new content added?+
We add new movies, shows, and original content weekly. Our library is constantly growing to ensure theres always something new to watch.

Technical Support

What devices can I use to watch?+
Socketing is available on a wide range of devices including smartphones, tablets, smart TVs, gaming consoles, and web browsers. Check our device compatibility list for specific models.
What internet speed do I need?+
We recommend at least 5 Mbps for HD streaming and 25 Mbps for 4K content. Our app will automatically adjust quality based on your connection speed.
How do I resolve streaming issues?+
Most streaming issues can be resolved by checking your internet connection, updating your app, or clearing your cache. Our help center provides detailed troubleshooting guides.

Privacy & Security

How is my personal information protected?+
We use industry-standard encryption and security measures to protect your personal and payment information. For more details, please review our Privacy Policy.
Can I set up parental controls?+
Yes! You can create kid-friendly profiles with content restrictions and PIN protection to ensure safe viewing for children.
Is my viewing history private?+
Yes, your viewing history is private and can only be accessed through your account. You can clear your viewing history at any time.